Jung Kyu Yang

Welcome to my portfolio! I'm a seasoned UX and Product Design leader with an agency background, specializing in crafting innovative digital experiences that seamlessly blend user-centered design with strategic business goals across the entire user journey.

My career has been built on leading cross-functional teams to deliver impactful, scalable solutions that not only meet user needs but also drive measurable business growth.

I believe design is most effective when it is both empathetic and data-driven. My process is collaborative, informed by research and user feedback, and rooted in the latest technologies—such as AI and personalization—helping me create experiences that foster increased engagement, retention, and conversion.

Having worked in both product and agency settings, I bring a versatile perspective to my design leadership. In my agency roles, I honed my ability to deliver tailored solutions that met diverse client needs, while in product design, I've focused on creating scalable systems that enhance user journeys across platforms. Whether modernizing legacy systems or launching new product features, I've consistently driven transformations that align with business goals, improve user experience, and contribute to increased revenue.

I am deeply committed to mentorship and developing high-performing teams. By fostering a culture of collaboration and continuous improvement, I empower team members to innovate and deliver their best work. I strive to ensure that every project I lead leaves a lasting, positive impact, both for users and for the business.

Skills & Expertise:

• User-Centered Design: Expertise in creating intuitive and engaging user experiences through research, testing, and iterative design.
• Service Design Principles: Expertise in applying service design principles to create cohesive, end-to-end user experiences that optimize both user satisfaction and operational efficiency. Focused on aligning business, technology, and user needs across multiple touchpoints and channels.
• Design Systems: Proven track record in developing scalable design systems that ensure consistency and improve cross-team collaboration.
• Prototyping & Wireframing: Skilled in creating low-fidelity wireframes and high-fidelity interactive prototypes to validate design concepts, gather feedback, and ensure alignment with user needs and business goals.
• AI & Personalization: Leveraging emerging technologies like AI to create personalized experiences that increase user engagement and retention.
• Accessibility Standards: Expertise in ensuring digital experiences are inclusive, meeting WCAG standards and creating solutions that are usable by all, regardless of ability.
• Leadership & Mentorship: Passionate about developing high-performing teams and fostering a culture of continuous improvement and innovation.
• Cross-Platform Experience: Skilled in designing for mobile, web, and eCommerce platforms, focusing on enhancing user journeys and driving business outcomes.