Experience Across:

Creative Agency

In-House Product Team

Front-End Prototyping

Jung Kyu Yang

I’m a visionary Creative and Product Design Leader with a track record of turning complex challenges into intuitive, scalable experiences that drive measurable business growth and deliver purposeful user experiences.

With experience in both fast-paced agencies and in-house product teams, I bring a strategic, end-to-end approach to product design—from defining vision and strategy to hands-on execution and leading design initiatives. I’ve partnered with diverse clients to rapidly shape brand-aligned solutions and led long-term product initiatives, from modernizing legacy platforms to launching new digital experiences, balancing hands-on design work with mentoring and guiding teams to deliver high-impact outcomes.

I’m passionate about building collaborative, high-performing teams and nurturing designers and researchers to elevate both craft and impact. I leverage user research, rapid prototyping, continuous iteration, and emerging AI technologies to create empathetic, evidence-based, and visually compelling experiences across web, mobile, and eCommerce platforms.

Core Competencies

  • Leadership & Mentorship: Developing and guiding high-performing talents through thoughtful coaching, career growth, and team culture building
  • Team & Business Scaling: Scaling design and research capacity and expanding product and service offerings to support strategic growth
  • User Experience Design: Developing end-to-end UX strategies from discovery through delivery
  • Creative Lead & Solutioning: Leading omni-channel digital campaigns, managing multiple projects, and aligning stakeholders to deliver seamless user journeys
  • AI & Intelligent Systems: Leading AI-driven strategies and solutions to enhance personalization, automation, and user experiences.
  • Branding & Visual Identity: Crafting cohesive brand strategies and visual systems that resonate across channels and differentiate in competitive markets
  • Design Systems: Creating scalable, reusable components that ensure visual and functional consistency
  • Design Operations: Optimizing tools, systems, and processes to improve team efficiency, cross-functional alignment, and design delivery at scale
  • Prototyping & Testing: Validating concepts through interactive, user-tested prototypes to reduce risk and inform decisions
  • Service Design: Designing holistic, multi-touchpoint experiences aligned with business goals and operations
  • Cross-Platform Design: Extensive experience designing for mobile apps, web platforms, and eCommerce environments
  • Accessibility: Delivering inclusive designs that comply with WCAG and ADA standards

(09/2024 - Present)

DISH NETWORK

Head of Product & UX Design

Led hands-on design and research team, driving AI-powered personalization, enterprise design systems, and optimized eCommerce and onboarding flows to boost engagement, conversions, and customer lifetime value.

(02/2024 - 08/2024)

JKY Design

Independent Design Consultant

Delivered end-to-end UX and design solutions, including a Chick-fil-A app audit to improve purchase flow, brand identity and eCommerce storefront development for a startup, and a scalable fintech website enabling customer management and lead generation.

(07/2022 - 01/2024)

BUSINESS WIRE

Lead Product Designer and Manager

Led a distributed UX team, modernized legacy products, and centralized the design system to enhance brand consistency and scalability. Integrated AI/ML for content moderation and generative AI to automate self-serve content, optimized features through analytics, and designed a new mobile app to streamline collaboration and boost engagement.

(07/2021 - 07/2022)

DEFINITION 6

UX Director of Design

Built and led the UX design and research team, driving data-informed product experiences. Partnered with executives and sales to deliver client solutions, leading end-to-end B2B and B2C digital strategy while managing multiple cross-functional projects to achieve high-impact results.

(10/2009 - 07/2021)

DEFINITION 6

Senior Art Director

Managed and scaled design teams while directing creative vision for web, mobile, email, and social campaigns. Delivered end-to-end digital experiences for hospitality and real estate clients, improving onboarding, retention, and brand consistency across platforms.

(06/2008 - 09/2009)

INSWEB

Senior Interactive Developer & Designer

Designed and built real-time insurance quote experiences, enhancing engagement through intuitive interaction and motion. Led end-to-end prototyping, testing, and cross-functional optimization of UI/UX and SEO to improve user trust, adoption, and conversions

(07/1998 - 04/2008)

DEFINITION 6

Art Director

Mentored designers in hybrid roles and led web development projects using HTML, CSS, and JavaScript. Delivered full-scale marketing strategies and brand identity solutions, expanding the market with websites, campaigns, and cohesive brand standards.

Let's Connect

If you're looking for a results-driven UX and Product Design leader with a proven track record in driving innovation and business growth, I'd love to discuss how I can contribute to your team's success. Fill out the form below or email me directly to explore opportunities.