Experience Across:

Creative Agencies

In-House Product Teams

Front-End Prototyping

Jung Kyu Yang

I’m a visionary Creative and Product Design Leader with a track record of turning complex challenges into intuitive, scalable experiences that drive measurable business growth and deliver purposeful user experiences.

With experience in both fast-paced agency settings and in-house product teams, I bring a well-rounded, strategic approach to design. In agency environments, I’ve partnered with diverse clients across industries to rapidly define vision, adapt to shifting priorities, and deliver tailored, brand-aligned solutions. On the product side, I’ve led long-term design initiatives—from modernizing legacy platforms to launching new digital products—always aligning design with core business objectives.

I’m passionate about building collaborative, high-performing teams and mentoring designers and researchers to achieve excellence in both craft and impact. I believe great design is empathetic, evidence-based, and aesthetically appealing. I rely on user research, rapid prototyping, and continuous iteration to create thoughtful experiences across web, mobile, and eCommerce platforms.

Core Competencies

  • Leadership & Mentorship: Developing and guiding high-performing talents through thoughtful coaching, career growth, and team culture building
  • Team & Business Scaling: Scaling design and research capacity and expanding product and service offerings to support strategic growth
  • User Experience Design: Developing end-to-end UX strategies from discovery through delivery
  • Creative Lead & Solutioning: Leading omni-channel digital campaigns, managing multiple projects, and aligning stakeholders to deliver seamless user journeys
  • Branding & Visual Identity: Crafting cohesive brand strategies and visual systems that resonate across channels and differentiate in competitive markets
  • Design Systems: Creating scalable, reusable components that ensure visual and functional consistency
  • Design Operations: Optimizing tools, systems, and processes to improve team efficiency, cross-functional alignment, and design delivery at scale
  • Prototyping & Testing: Validating concepts through interactive, user-tested prototypes to reduce risk and inform decisions
  • Service Design: Designing holistic, multi-touchpoint experiences aligned with business goals and operations
  • AI & Personalization: Leveraging intelligent technologies to create adaptive, user-centric experiences
  • Cross-Platform Design: Extensive experience designing for mobile apps, web platforms, and eCommerce environments
  • Accessibility: Delivering inclusive designs that comply with WCAG and ADA standards

(09/2024 - Present)

DISH NETWORK

Head of UX and Product Design

Led the UX team to improve efficiency and innovation. Revamped the design system, streamlined e-commerce flows, and optimized onboarding for better engagement and retention. Aligned UX strategies with KPIs and OKRs, secured executive buy-in, and introduced service design principles to enhance the user journey.

(02/2024 - 08/2024)

JKY Design

Independent Design Consultant

Worked on a UX audit for Chick-Fil-A’s order app, identifying areas for improvement that reduced drop-off rates. Developed a refreshed brand identity and e-commerce platform that boosted sales and brand visibility. Also designed a secure, scalable fintech website with role-based access, meeting the growing needs of the business.

(07/2022 - 01/2024)

BUSINESS WIRE

UX Director of Design

Led a distributed UX team, implementing strategic roadmaps that significantly increased output. Revamped legacy products to improve scalability and user experience while creating a design system that ensured consistency across teams. Launched a self-serve AI product and spearheaded a website redesign that improved content findability and contributed to a mobile app for real-time communication.

(07/2021 - 07/2022)

DEFINITION 6

UX Director of Design

Built and led a UX team, establishing data-driven design strategies that helped secure the agency’s largest contract. Managed long-term B2B/B2C projects, scaling the design team and overseeing multiple omnichannel initiatives that contributed to client business growth.

(10/2009 - 07/2021)

DEFINITION 6

Senior Art Director

Directed creative vision for digital campaigns across multiple channels, enhancing brand presence and engagement. Developed comprehensive brand identities and visual systems that were implemented across both digital and print media, driving consistency and brand recognition.

(06/2008 - 09/2009)

INSWEB

Frontend Developer & Designer

Created intuitive UI/UX solutions that improved user engagement and conversions across platforms. Implemented SEO strategies that increased website traffic, while ensuring a seamless experience for users navigating the site.

(07/1998 - 04/2008)

DEFINITION 6

Art Director

Collaborating with developers to craft pixel-perfect websites using HTML, CSS, and JavaScript. Expanded market reach to small and medium-sized businesses with WordPress and Drupal solutions. Led traditional and digital marketing strategies, ranging from TV and billboard ads to websites and banner ads. Delivered comprehensive brand identity solutions, including logo designs and cohesive identity packages.

Let's Connect

If you're looking for a results-driven UX and Product Design leader with a proven track record in driving innovation and business growth, I'd love to discuss how I can contribute to your team's success. Fill out the form below or email me directly to explore opportunities.