As a hands-on Design Lead, I drive strategy while empowering teams to deliver scalable, innovative solutions that fuel business growth and create lasting impact.
Notable Clients
Agency and In-House Experience
Below Are Some Examples
Boost Mobile
Led design and research to uncover insights and shape a UX strategy, delivering iterative improvements that created seamless, scalable digital experiences.
BM Loyalty Program
Revamped a points-based loyalty program with early and long-term rewards, reducing churn and boosting long-term engagement.
DIYAI
Designed a self-serve AI product with content automation, predictive customer and content vetting, and an intuitive WYSIWYG interface, enabling expansion into new markets.
Chick-Fil-A
Conducted UX evaluation and designed solutions to enhance the order creation experience on the Chick-fil-A iOS app.
Robust Technologies
Designed a custom gated website with strategic user roles and share capabilities to drive lead generation.
Belgard
Executed comprehensive digital marketing through an omnichannel approach, including website, SEO, blogs, social media, digital ads, email, and microsites.
BW Mobile App
Spearheaded the design of a new mobile app with real-time collaboration, streamlined workflows, and integrated biometrics, MFA, messaging, notifications, and customizable features.
American Heart Association
Created personalized, user-centered experiences through resource mapping, connecting patients and healthcare professionals with relevant content and resources.
Beam Living
Consolidated multiple community sites into a single app, streamlining applications, automating verifications, and simplifying payments and services.
Recommendations
From People I’ve Worked With
In my extensive career within the UX design and product management landscape, I have had the privilege of collaborating with many talented individuals. However, Jung stands out as an unparalleled force in the realm of User Experience Design. Our partnership was marked by a symbiotic blend of vision, strategy, and execution, leading to the development of not only functional prototypes but also market-ready products that set new standards in user engagement and satisfaction.
Jung (Kyu) is by far the best creative I've ever worked with or had on my team. He is a professional who is dedicated to the team's success and always goes above and beyond to exceed expectations. He has a personal quest for knolwedge that makes him priceless to anyone working with Kyu. I recomend him and endorse him to the 1000th degree. One will never go wrong having Kyu on their team.
Jung is the most amazing Interactive Designer that I have worked with. His eye for user-centered design is top-notch, his code is so clean and he is a true pleasure to work with. He understands the ever-changing priority environment and works amazingly well under tight deadlines. He has a true gift and I'm honored to have had to opportunity to work with him.
I have had the pleasure of working closely with Jung, and I can confidently say that he is an exceptional UX designer and an outstanding manager. Jung's creativity and attention to detail as a UX designer are unparalleled. His ability to translate complex ideas into intuitive and visually appealing designs is truly remarkable. Jung consistently delivers user-centric solutions that not only meet but exceed expectations.
[ Thank you everyone who participated in the recommendations. ]
Tools Commonly Used
